Deputy Manager
Responsible to:
Responsible for:
Working Patterns:
Contract Type:
Location:
DBS Disclosure Level:
Registered Manager & Responsible Individual
Team Leaders & Residential Support Worker
Shifts - Monday to Sunday
Full Time – 40 hours
St Augustines House, South Croydon
Advanced
Purpose of the Role
St Augustines House is an Ofsted registered children’s residential home offering care and support to children aged 8-17 years with emotional and behavioural difficulties. Our residential home is fun, friendly and though there are challenges too, everything we do is dedicated to creating rewarding experiences – for those we look after and for everyone in our team.
To perform in accordance with the homes policies and procedures in delivering best practice care and outcomes, whilst always adhering to the legislative frameworks of Ofsted and the Quality Care Standards.
To assist the Registered Manager in overseeing the operational activities within the specified service area in accordance with legislative and policy requirements. To fulfil all duties and responsibilities of a Registered Manager in their absence as required by the Children’s Homes Regulations 2015, company policy and procedure and OFSTED inspection framework.
To lead a residential staff team, undertaking the core tasks within the remit of the home to provide for the physical, health, emotional and social needs of the young people looked after, whilst preparing, enabling and assisting them to fulfil their individual care plans. Safeguarding children and vulnerable people are a priority for all employees
Nature of the Post
The post holder will be based at one of our residential homes and may be required at some point to work at other appropriate Motherwell care Group homes. The young people in the care of Motherwell care will have a variety of difficulties for which they will need varying levels of support. In order to provide the required care, the staff team will work shifts allocated by the Registered Manager or delegated deputy, including weekends, evenings, and the young people’s annual holidays.
At times the Rota requires additional support, the deputy will be responsible for providing this support and is required to work on shift during these times. A number of administrative hours will be spent attending meetings, staff meetings, supervision, annual appraisals, training, and young people’s reviews. In undertaking activities with the children/young people and on behalf of the Home the post holder can expect to use Motherwell Care Groups vehicle/s based at the home.
The post holder will be based at one of our residential homes and may be required at some point to work at other appropriate Motherwell care Group homes. The young people in the care of Motherwell care will have a variety of difficulties for which they will need varying levels of support.
In order to provide the required care, the staff team will work shifts allocated by the Registered Manager or delegated deputy, including weekends, evenings, and the young people’s annual holidays.
Key Duties and Responsibilities
To support the Registered Manager in ensuring compliance with the company Policy and Procedures and meeting all OFSTED regulations.
To deputise/ act up for the Registered Manager in their absence
To safeguard and promote the welfare and development of the young people
To ensure that the young people’s needs are recognised and met where possible. This includes ensuring that they are free from discrimination within the home and to challenge discrimination from outside of the home.
To ensure that the home meets the individual needs of the young people as well as the needs of the group.
To ensure that the home provides an environment that is safe and sensitive to the needs of the young people being looked after.
To support the Registered Manager and team to ensure that the admission of the young people to the home is welcoming and reflects the expectations of the care plan.
To support the Registered Manager and the team to ensure that the young person’s stay complies with the ethos of the company and the care plan.
To support the Registered Manager and the team to ensure that when the young person comes to leave the home that this is done sensitively and within the company’s policy and procedures.
To ensure that the young people are supported in stressful situations or crisis.
To work with the Registered Manager and team towards the most positive outcomes for the young person.
To be instrumental in overseeing the development, monitoring and implementation of the individual young people’s care plans and case files.
To support the Registered Manager in ensuring care plans are regularly reviewed by key workers.
To develop and maintain good working relationships with parents, social workers, schools and other professionals involved with the welfare of the young people.
To ensure the specific needs of the young people are met i.e. religious observance, cultural needs, dietary requirements and any medical conditions and their treatment
To ensure that each young person is supported in learning to take responsibility for their actions within their understanding and according to age and ability.
To ensure that they are informed of their rights and responsibilities enabling them to have their wishes and feelings heard.
To plan, manage and lead shifts ensuring children are kept safe and engaged throughout the day.
To ensure the Placement Plan for each child is followed and adhered to at all times.
To ensure all policies and procedures, as well as risk assessments, are adhered to at all times.
To ensure education is promoted and supported and that each child’s attendance in education is maintained.
To ensure that all staff act in a professional manner.
To ensure that all staff comply with the duty rotas and are included on a ‘rolling rota’ to gain maximum experience in the working methods of other staff.
To ensure that all staff read the Daily Logbook to check all messages at the beginning of work or at any point during the working day as required. e.g. following a day trip.
To ensure that all staff have written up any incident / accident forms or restraint forms as applicable and that such information is passed to the Registered Manager within the agreed timescale.
To ensure that all staff are familiar with and follow Local Authority Child Protection Procedures and Compass Children’s Homes ‘Safer Caring and Child Protection Procedures’.
To report immediately to the Registered Manager any issues regarding Child Protection matters.
To ensure that all staff maintain confidentiality at all time
To ensure that all staff under their supervision undertake and complete training in accordance with their induction training schedule and Personal Development Plan.
To complete on call duties as and when required in line with management rota
To be flexible in hours of work in order to meet tasks required.
Conduct supervisions with team leaders.
To compile a rota to meet occupancy levels for the Registered Manager and in their absence
To be aware of Health and Safety regulations particularly as related to the upkeep of the building and its surroundings.
To undertake any other duties that may be reasonably requested.
To safeguard and promote the welfare of children and be aware of relevant policies and procedures.
Adhere to and promote the Company’s Equalities, Inclusion and Diversity Policy.
Enablers to the Role (Skills, Knowledge, Experience)
✓ Ability to work within a 24/7 operation.
✓ Diploma Level 3/4 in Residential Child Care (England) qualified or working towards
✓ Good communication and listening skills
✓ Demonstrates a caring nature
✓ Excellent organisational skills
✓ Recognises cultural diversity
✓ Good team player
✓ Track record of showing initiative and sharing ideas
✓ Experienced in being assertive and consistent
✓ Accurate record keeper
✓ Sound knowledge of equality and diversity
✓ Takes accountability for own
General Statement
Motherwell Care Ltd is committed to safeguarding and to promoting the welfare of all children and expects all staff and volunteers to share this commitment.
This list of duties and responsibilities is by not exhaustive, and the post holder may be required to undertake other relevant and appropriate duties as reasonably required. It may be amended from time to time, to take account of changing trends in social care relevant legislation, together with Employment Law.
The post holder may be reasonably expected to undertake other duties commensurate with the level of responsibility that may be allocated from time to time.
Equal Opportunities
The company supports Equal Opportunities (EO) in Employment and opposes all forms of unlawful discrimination on grounds such as colour, race, nationality, ethnic or national origin, sex, marital status, disability, sexual orientation, religion or belief and age. You are expected to comply at all times to the Company EO Policy and Guide to Equality document. The above job description forms part of your Main Terms and Conditions of Employment.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall objectives of Motherwell Care Ltd.